Quick Exit

Whistle blowing

Whistleblowing is an important part of an organisations ability to safeguard children, young people and adults with care and support needs.

A whistle blower is an employee, a former employee or member of an organisation who raises a concern about dangerous, illegal activity or any wrong doing within their organisation, e.g:

  • potentially vital information about health and safety risks
  • possible fraud
  • harm of children or adults
  • concern worried about someone’s behaviour.

Staff have a duty of care, to draw attention to poor practice in the workplace. This includes practice that may cause harm, be abusive and/or neglectful. Failure to report amounts to collusion with the person alleged to have caused harm or the abuse.

A Whistleblowing policy provides protection for any member of staff (whether paid or voluntary) who raises a concern about policy, procedure or practice (of individuals or the organisation or service as a whole) which impacts on the safety and / or wellbeing of anyone using the service. The protection is from being treated unfairly or losing their job.

Each organisation should have its own policy/guidance about whistleblowing that is easily available for staff to read; staff must be made aware of these policies

Advice and Contact Information +

NHS Whistleblowing helpline

The Whistleblowing Helpline is a free-phone service for employees, and organisations working within the NHS and social care sector.

Call 08000 724 725 or email: enquiries@wbhelpline.org.uk  

Monday – Friday 8am – 6pm or visit: wbhelpline.org.uk

Citizens Advice

Whistleblowing – how a staff member can report a problem in the NHS or an adult social care service

Reporting your concern to the Care Quality Commission

The Care Quality Commission (CQC) is an independent body which is responsible for monitoring and inspecting:

  • hospitals
  • GPs practices
  • dentists
  • community health services
  • care homes
  • agencies that provide care to people in their own homes.

You can ring their disclosure line on 03000 616161 to report concerns in these places.

Whistleblowing Guidance for providers who are registered with the Care Quality Commission (CQC)

Ofsted - whistleblowing policy

Ofsted’s new policy covers all matters relating to the inspection and regulation of children’s social care: establishments, agencies and providers.

Children’s Social care services: raising concerns with Ofsted

HM Government guidance:

HM Gov guidance on whistle blowing for employees

HM Gov Whistleblowing: list of prescribed people and bodies